Terms of Use
These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, hereinafter referred to as "You" or "User" or "Your" or "Buyer" or "Customer."
If you visit, use, or shop at the site or any future site operated by us, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
By subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.
Shipping & Return Policy
At Dynamic Digital Solutions, we provide digital software solutions built on the Zoho One platform. As a result, there is no physical shipping involved.
Our packs will be delivered within 5 to 21 business days, depending on the size and complexity of the client’s business. This timeline does not include any additional automations or customisations, which are considered add-ons and will be subject to a separate delivery schedule as agreed upon at the time of purchase.
Each product pack requires an active Zoho One subscription, which will be set up during the ordering process. A Zoho One trial account will be created at the time of purchase. If the client already has an existing Zoho account they wish to use, this must be clearly communicated at the time of order. Dynamic Digital Solutions will be nominated as the authorised Zoho Partner on the client’s account.
Please note: Only the Zoho modules listed in the purchased pack will be included in the final delivery. Zoho One offers a broad range of modules, but inclusion is limited to those specifically outlined in the agreed solution.
Shipping & Return Policy
Due to the nature of our digital products and services, we do not offer returns, refunds, or exchanges.
We also do not offer a trial period for our solutions. However, clients will have a 2-month post-purchase period to test and use the delivered solution. During this period, any bugs or functional errors identified will be reviewed and resolved by our team as part of our commitment to product quality.
All solutions are tailored to the client’s requirements and are non-transferable. We do not have an exchange program for our digital products.